Frequently Asked Questions
1. What is MyZenkart?
MyZenkart is an e-commerce platform designed to connect sellers and buyers with a wide range of products. Our goal is to provide an easy and secure shopping experience for users.
2. How do I create a seller account on MyZenkart?
To become a seller, simply go to the seller registration page and fill out the necessary details. Once submitted, your account will go through a verification process before it is activated.
3. What are the listing fees for sellers?
MyZenkart offers a free listing for up to 20 products. For more than 20 products, we have different plans available with competitive pricing. Please visit our pricing plans page for more information.
4. How do I track my order?
You can track your order by logging into your account and visiting the "My Orders" section. You will be able to see the status and tracking information for all your purchases.
5. What payment methods do you accept?
We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery (COD) in select regions.
6. Can I return a product if I'm not satisfied?
Yes, MyZenkart has a customer-friendly return policy. You can initiate a return within 7 days of receiving your product. Certain terms and conditions apply, which can be found on our returns policy page.
7. How do I contact customer support?
Our customer support team is available 24/7. You can reach us via email at [email protected] or call our helpline at 1800-123-4567.
8. How does MyZenkart ensure the security of my personal information?
MyZenkart uses state-of-the-art encryption technology to protect your personal and financial data. We follow strict data privacy regulations to ensure your information is safe.
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